Browsing by Author "Giordano, Carlos Vital"

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    Aprimoramento dos processos organizacionais em instituição de educação profissional a escola de qualidade
    (Pontifícia Universidade Católica de São Paulo - PUC/SP, 2024) Giordano, Carlos Vital; Langhi, Celi; Mott Machado , Michel; Salgado de Vasconcelos, Vinícius Miekusz
    Continuous improvement in the internal processes of professional education institutions stands out as a relevant subject for academic administration, in the sense of providing the best practices for the operation of the teaching unit. The objective of the investigation is based on analyzing the use of administration principles in school management, especially the quality school. The Paula Souza Center has an indispensable tool, based on indicators, for the evaluation of the internal processes of the units, named Observatório Escolar. The focus of the research, based on the Observatory, is quantitative, including the descriptive, exploratory, and correlational scopes, having as data collection the evaluations indicated for an Etec unit. The instrument, based on multiple perspectives, dimensions, factors and statements, allows the evaluation of school management conduct. The results indicate advances in developed practices and timely differences in the assigned scores, which subsidize or will subsidize decision-making in process improvement.
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    Avaliação do processo de logística reversa pós-vendas no segmento farmacêutico
    (Pontifícia Universidade Católica de São Paulo - PUC/SP, 2019) Giordano, Carlos Vital; Balbino Rainha, Gabriella; Gonçalves, Luiz Claudio; Bezerra Ribeiro, Patricia; da Silva Santos, Patricia Maria
    This paper presents a study about the application of the Reverse Logistics practice in the business environment with a focus on the aftermarket process. In this sense, the objective was to evaluate the importance of Reverse aftermarket Logistics of medicines, particularly in their return and disposal process, also presenting the reasons for the return, as well as the procedures performed. To illustrate the applicability of the process, a case study was carried out in a pharmaceutical industry located in the city of São Paulo. 
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    Considerações sobre o processo de gestão e controle de estoques aplicado em uma farmácia de pequeno porte
    (Pontifícia Universidade Católica de São Paulo - PUC/SP, 2020) Gonçalves, Luiz Claudio; Gomes, Karina Honorio; Pereira, Renan Novais; Giordano, Carlos Vital
    To stay in an increasingly demanding and competitive market, it is important for small businesses to strive for excellence in the inventory management and control process. Therefore, the proposed article, through a case study conducted in a small pharmacy located in a city on the state of São Paulo' s countryside, seeks to analyze this process, presenting techniques and tools that enabled an effective management and control of inventory. Thus supplying the demands and objectives of the company. In addition, the impacts of the application of an information system were also observed, which contributed to the better management and control of existing inventory.