Statistics for Evaluation of the Customer Service Quality through the Dineserv Quantitative Model and Its Effect on Profitability: Case Study of Restaurants in the Northern Zone of Montería

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Evaluation of the Customer Service Quality through the Dineserv Quantitative Model and Its Effect on Profitability: Case Study of Restaurants in the Northern Zone of Montería 6

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RHS_v11n1a07.pdf 2